Looking to switch from Verizon to AT&T? Whether you’re looking for new device offers or flexible plan options, customers can switch to AT&T online, over the phone, or at authorized AT&T retailers like Costco, Best Buy, and BJ’s.
This guide explains how to switch from Verizon to AT&T, keep your current phone number, and choose a shopping pathway that fits your needs.
Authorized AT&T retailers are approved partners that sell official AT&T wireless plans, devices, and services while providing access to AT&T customer support and account management.
What to Consider When Switching from Verizon to AT&T
When considering a switch to AT&T, customers may want to compare factors such as:
- Coverage availability in their area
- Current pricing and promotional offers
- International calling and travel options
- Device upgrade options
- Plan options for individuals and families
AT&T offers a variety of wireless plans and features, including unlimited plan options, early upgrades, hotspot access, and international options for customers who call or travel abroad. Customers may also choose to switch when upgrading to a new phone or when a promotional offer available through AT&T or an authorized retailer meets their needs.
Before switching carriers, review coverage availability in your area and compare current plans, pricing, features, and offers to determine which option best fits your needs.
Explore AT&T’s coverage availability here.
Switching from Verizon to AT&T
If you’re concerned about the process of switching mobile providers, knowing what to expect can help.
Many customers can:
- Keep their current phone number
- Bring their existing phone (if compatible and unlocked)
- Activate service online or in-store
- Transfer contacts, apps, and data to a new device
Customers who prefer in-person support can also visit an AT&T store or authorized retailer for assistance with activation, upgrades, and setup.
Can I Keep My Verizon Phone Number?
Yes. Most customers switching from Verizon to AT&T can keep their current phone number through a process called number porting.
When activating your AT&T service, provide your existing Verizon account information and request to transfer your eligible number. Transfer timing may vary.
If you’re switching in-store, AT&T representatives can help guide you through the process.
Where Can You Switch from Verizon to AT&T?
Customers can switch from Verizon to AT&T in several ways:
- Online through ATT.com: Compare plans, choose a device, and activate service from home
- Over the phone: Speak with an AT&T representative for assistance selecting a plan or device
- At an AT&T store: Get help with activation, upgrades, and device setup
- At authorized retailers like Costco, Best Buy, BJ’s, and Target: Compare devices, explore retailer-specific promotions, and activate service with in-person assistance
Many customers prefer switching carriers at authorized retailers because they can:
- Get help transferring their number
- Compare devices in person
- Set up their phone immediately
- Take advantage of retailer-specific promotions or bundled offers
Because authorized retailers work directly with AT&T, customers still receive access to official AT&T plans, devices, customer support, and eligible promotions, in addition to any retailer-specific promotions. Please note, offer availability varies by sales channel and eligibility.
Find an authorized AT&T retailer near you to get started
How to Switch from Verizon to AT&T
Switching is straightforward, but there are still a few important steps you shouldn’t skip.
Step 1: Review Your Verizon Account
Check for any remaining device payments, contracts, or obligations before switching carriers.
Step 2: Choose an AT&T Plan
Compare wireless plans based on your data usage, travel needs, hotspot usage, and budget.
Step 3: Decide Whether to Keep or Upgrade Your Device
You can either:
- Bring your current compatible device
- Purchase a new phone
- Upgrade through an installment plan or trade-in offer
Step 4: Activate Your AT&T Service
Activate online, over the phone, at an AT&T store, or at an authorized retailer.
Step 5: Transfer Your Number and Data
During activation, request to transfer your Verizon number. Most modern smartphones also offer simple tools to transfer contacts, apps, photos, and settings.
Customers switching in-store can often complete activation, number transfer, and device setup in one visit.
Benefits of Switching from Verizon to AT&T Through an Authorized Retailer
Authorized AT&T retailers provide another trusted and official way to shop for AT&T services while offering added convenience for many customers.
Benefits of switching at an authorized AT&T retailer may include:
- Hands-on support from AT&T authorized representatives
- Help choosing the right plan or device
- Device setup and activation assistance
- Trade-in guidance
- Retailer-specific promotions or discounts
- The ability to complete your AT&T purchase while doing other shopping
For customers upgrading phones or switching carriers for the first time in years, the in-person experience can help simplify the process.
Ready to Switch from Verizon to AT&T?
Whether you prefer switching online, over the phone, or in person, AT&T offers multiple ways to get started — including through ATT.com, AT&T stores, and authorized retailers like Best Buy, Costco, and BJ’s.
Frequently Asked Questions
Can I keep my Verizon phone number when switching to AT&T?
Yes. Most customers can transfer their Verizon number to AT&T during activation.
Can I switch from Verizon to AT&T at Costco or Best Buy?
Yes. Authorized AT&T retailers like Costco, Best Buy, BJ’s, and Target can help customers switch carriers, activate devices, and compare plans.
Can I switch from Verizon to AT&T and keep my current phone?
In many cases, yes. Customers can often bring their Verizon device to AT&T as long as the phone is unlocked and compatible with the AT&T network.
Do I need to pay off my Verizon phone before switching?
In some cases, yes. Customers should review any remaining device payments or contract obligations with Verizon before switching.
Do I get the same AT&T support when buying at an authorized retailer?
Yes. Customers who purchase through authorized retailers like BJ’s or Costco still receive access to official AT&T plans, devices, support, and account management.
Are retailer promotions different from ATT.com offers?
Sometimes. Authorized retailers may offer promotions, gift cards, trade-in incentives, or bundled savings opportunities that differ from standard online purchase flows. Offers may vary by retailer, location, eligibility, and time.