Customers have more options than ever when it comes to shopping for AT&T wireless, internet, or devices. In addition to ordering online or over-the-phone, customers also have two in-store options: shopping at an AT&T corporate location or at an AT&T kiosk within an authorized retailer.
Both are official ways to shop for AT&T, and both give you access to official AT&T plans, devices, and support. This guide explains the difference between an AT&T authorized retailer and an AT&T corporate store, so you can choose the option that best fits your needs.
What Is an AT&T Corporate Store?
An AT&T corporate store is a location owned and operated directly by AT&T. When you shop at a corporate store, you’re shopping directly with AT&T’s own retail team.
Corporate stores offer:
- Official AT&T wireless and internet plans
- Device sales, upgrades, and trade-ins
- Direct account management and support
- In-person help from AT&T retail employees
Find an AT&T corporate store near you
What Is an AT&T Authorized Retailer?
An AT&T authorized retailer is an approved AT&T business that sells official AT&T wireless, internet, and device services – typically through an in-store kiosk. An AT&T in-store kiosk is a staffed space inside a national retailer like Costco, BJ’s, or Best Buy where you can shop for those official AT&T services.
Because authorized retailers work directly with AT&T, customers still receive access to official AT&T plans, devices, eligible promotions, trade-in programs, and post-sale support.
Authorized retailers offer:
- The same official AT&T wireless and internet plans
- Device sales, upgrades, and trade-ins
- In-person help from AT&T representatives
- Retailer-specific promotions and incentives, where available
- The convenience of shopping while running other errands
Find an AT&T authorized retailer near you
Authorized Retailer vs. Corporate Store: Side-by-Side
Both options are official and give you access to the same AT&T plans and support. Here’s how they compare:
| Feature | AT&T Corporate Store | AT&T Authorized Retailer |
|---|---|---|
| Official AT&T plans | Yes | Yes |
| Operated by | AT&T directly | Approved AT&T retailer |
| Device upgrades & trade-ins | Yes | Yes |
| AT&T customer support access | Yes* | Yes |
| Retailer-specific promotions | Not typically | Often available |
| Shop while running errands | No | Yes (Costco, BJ’s, etc.) |
| In-person assistance | Yes* | Yes |
*Certain matters such as complex account changes, prepaid number transfers, existing billing or technical issues, or highly specific device inventory needs may be better suited to an AT&T corporate store.
Do AT&T Stores & Kiosks Offer the Same Plans & Prices?
Yes. The AT&T plans sold at kiosks run by authorized retailers are the same official AT&T plans, prices, and services available at corporate stores.
What may differ is the promotions: authorized retailers such as Costco and Best Buy may offer additional incentives, reward cards, or bundled savings that vary by retailer and location.
No matter which location you choose, you still receive access to official AT&T plans, devices, services, and support.
Learn more about what to expect after purchasing at an AT&T authorized retailer.
Ready to Shop AT&T?
Both AT&T corporate stores and authorized retailers are official, trusted ways to shop for AT&T wireless, internet, and devices. If you’d like in-person help and the chance to save with retailer-specific promotions, an authorized retailer near you is a great place to start.
Find an AT&T retailer near you to compare plans, explore devices, and get started today.
Taxes and fees may apply. Promotions, availability, and eligibility vary by retailer and location. Current as of the date of publication.
Frequently Asked Questions
What is the difference between an AT&T corporate store and an authorized retailer?
An AT&T corporate store is owned and operated directly by AT&T. An authorized retailer is an approved business that sells official AT&T services. Both offer official AT&T plans, devices, and support.
Are authorized AT&T retailers official?
Yes. Authorized AT&T retailers like Costco, BJ’s, and Best Buy are locations that sell official AT&T wireless, internet, and device services, with access to official plans, support, and eligible promotions.