Does the thought of switching phone carriers make you anxious? If so, you’re not alone! Many people put off making a switch because they’re worried about losing service, delays, and dealing with technical headaches. Not to mention unexpected fees. There’s good news, though. Once you learn how to switch phone carriers, you’ll find it’s much easier than it used to be!

Gone are the days of waiting in long lines, navigating a maze of confusing policies, or arguing with someone to keep your phone number. It takes just a little planning to make the switch and do so smoothly. Better yet, you may even save money in the process.

Whether your goal is to get a better deal, improve coverage, or take advantage of a promotion to score a new phone, we’re here to walk you through the process, step by step, and help you avoid common pitfalls as you smoothly switch your service provider.

Step 1: Decide How You Want to Switch

You’ve got options! Well, at least two. That is, you can go in-store or go online. Each has its pros and cons. So, choose which one works best for you.

Switching Online: Perhaps the most convenient option. After all, you don’t even have to leave your house. Plus, it’s often cost-effective as many carriers offer exclusive online promotions. Newer technologies, namely eSIM options, allow you to activate service instantly. The only real drawbacks are a lack of face-to-face customer service and potentially longer wait times for customer support if you do run into issues.

Switching In-Store: If you prefer immediate help in person, then in-store is the best way for you to switch. You’ll find representatives who can help you set up your new phone or transfer data. This can be especially helpful if you have a complicated setup, such as multiple lines to switch, or just feel more comfortable with extra support. Again, you may find in-store-only deals. The drawbacks? You do have to leave your home, and you’ll want to schedule in advance, if possible, to ensure you get help right away.

Step 2: Decide If You Are Keeping Your Number

Before your appointment or going online to switch, you’ll have a big decision: to keep your number or not to keep your number. Most people do want to keep their existing number (to avoid having to update everything else and memorize a new number). Others may choose to change their number for several reasons.

Thankfully, in most cases, porting your number to a new carrier is easier than ever. Here’s what you need to know about how to switch phone carriers and keep your number:

• Don’t cancel your current service first; your new carrier will handle the number transfer for you.
• You will need your account details from your current provider. That includes your account number, your transfer PIN, and your billing zip code.
• Porting can take anywhere from a few minutes to a few hours. On rare occasions, it can take up to 24 hours.
• If you’re switching from a prepaid carrier, there may be restrictions. Before starting the process, you’ll want to ensure you’re able to transfer your number.

If you do decide to get a new number, it’s imperative that you update any two-factor authentication accounts, work contacts, and personal records to avoid disruptions or getting locked out of other accounts.

Step 3: Are You Keeping Your Phone or Getting a New One?

One of the biggest decisions when switching carriers is whether to bring your own phone (BYOP) or upgrade to a new one. Here’s what to consider for both options.

Keeping the Phone

1. Ensure compatibility, as not all phones work with every carrier. Most major carriers have online tools that allow you to enter your phone’s IMEI number to check compatibility.
2. Check to see if you still owe on your device. If you are still making payments on your phone, you may need to pay off the remaining balance before switching. However, your new carrier may also offer a buyout program.
3. Make sure the phone is unlocked. If your phone is locked to your current carrier, you may need to request an unlock before switching.

Getting a New Phone

1. Compare trade-in offers. Many carriers offer deals when you trade in your old device.
2. Look for promotional pricing. Some carriers offer deep discounts on new phones when switching.
3. Consider financing options if you’re upgrading. You may be able to spread the payments over time with your new carrier.

Step 4: Avoid Common Mistakes

Switching carriers is easy; however, small missteps can make the process more complicated. Here are a few mistakes to avoid:

• Cancelling your service before switching. Remember, your new carrier needs to port your number before your old service is canceled. If you cancel first, you risk losing your number permanently.
• Not having your account number ready. Having your account number, transfer PIN, and billing zip code all make the process go more smoothly.
• Forgetting to back up your data. If you decide to get a new phone, take the time to back up your contacts, photos, and apps with iCloud, Google Drive, or another service before switching.
• Overlooking added costs, such as activation fees (though some carriers wave these costs), SIM card costs (if you need to purchase a new one), and, potentially, early termination fees from your old carrier.
• Not testing your new service right away. Once your new plan is activated, make some calls, send some texts, and use some data to ensure everything is working well.

Step 5: Make the Switch!

Now that the prep work is behind you, it’s time to finalize your switch. This may be the easiest step.

1. Order your new SIM card or activate your eSIM.
2. Follow the activation instructions to set up your SIM and service.
3. Test your new plan by making some calls, sending texts, and using your data.
4. Verify the billing details to ensure everything is accurate and there are no unexpected charges.
5. Transfer any remaining apps and contacts if you’ve upgraded to a new phone.

How to Switch Phone Carriers: A Smooth Transition

Switching phone carriers doesn’t have to be a frustrating experience! With the right preparation, you can move to a new provider with minimal downtime, no lost data, and perhaps even some extra cash in your wallet. With these steps in mind, you’ll be enjoying your new service in no time—without the hassle or stress. Congratulations!